FAQ

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75 articles in this collection
Written by Chris Sajnog

How do I upgrade my free membership to a premium membership?

If you have a free membership from one of my downloads or books and want to access all the premium training content, here's how.
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Written by Chris Sajnog
Updated over a week ago

How to I add a friend?

If you're a premium member you have the ability to follow others and add them as friends.
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Written by Chris Sajnog
Updated over a week ago

How do I upgrade my premium membership to a VIP membership?

If you're a paying member and want to join the VIP inner circle here's how.
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Written by Chris Sajnog
Updated over a week ago

How do I stop my email or name from being seen by others?

If your username is showing your email or full name and want to change what others members are seeing, you can change it anytime.
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Written by Chris Sajnog
Updated over a week ago

How can I post a YouTube video in the Team Room?

If you're a premium member and want to post a video in the members forum, here's how.
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Written by Chris Sajnog
Updated over a week ago

If your login is not working, make sure you Copy and Paste.

If your password is not working and you can't log in make sure you're using the right information.
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Written by Chris Sajnog
Updated over a week ago

Where do I find my order number for my audiobook from iTunes?

If you bought an audiobook or eBook from Apple iTunes, here's how to find your order number to register your purchase.
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Written by Chris Sajnog
Updated over a week ago

I purchased an audiobook from Audible and can't find the order number to register.

If you bought How to Shoot Like a Navy SEAL or Navy SEAL Shooting from Audible.com or Amazon here's where to find your order number.
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Written by Chris Sajnog
Updated over a week ago

I got a message, "You do not have sufficient rights to view the full content."

If you can't access a course, page, video or content and get a warning, error of 404 page this article might help.
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Written by Chris Sajnog
Updated over a week ago

How do I download the ebook to my mobile device?

If you purchased How to Shoot Like a Navy SEAL or Navy SEAL Shooting here is how to add the file to your iPhone, iPad, Kindle, Android, etc.
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Written by Chris Sajnog
Updated over a week ago

How come I can't access all the videos?

If you have access to content or courses and some of the content is not available this should help answer your question.
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Written by Chris Sajnog
Updated over a week ago

Navy SEAL Shooting Course

Register your copy of Navy SEAL Shooting or get a premium membership to get free access
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Written by Chris Sajnog
Updated over a week ago

How Do I Download the Navy SEAL Shooting Audiobook

If you have access to the free download of the Navy SEAL Shooting audiobook follow these simple steps
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Written by Chris Sajnog
Updated over a week ago

I'm a premium member, but my account is showing I don't have a subscription.

Find out why if you have a paid membership, your account might not be showing it.
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Written by Chris Sajnog
Updated over a week ago

How do I get my lessons to track progression?

Help with tracking your progress of courses
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Written by Chris Sajnog
Updated over a week ago

How do I update my credit card information or add a new card?

If you need to change any information on your credit card including the expiration date or adding a new card.
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Written by Chris Sajnog
Updated over a week ago

How do I change my username?

This video walks you through how to change your username and the name other users see.
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Written by Chris Sajnog
Updated over a week ago

What size paper do I use to print the targets in the download area?

For premium members who want to print the targets for personal use.
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Written by Chris Sajnog
Updated over a week ago

Military and Law Enforcement Discount

If you're helping keep me and my family free and safe, I'll help train you for less.
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Written by Chris Sajnog
Updated over a week ago
MEMBERSHIP INFORMATION

What is the difference between a New Rules Shooter, a New Rules Defender and a New Rules Warrior?

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Written by Chris Sajnog
Updated over a week ago

Will my membership renew each month or will I have to keep entering all my information?

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Written by Chris Sajnog
Updated over a week ago

How do I cancel my membership subscription?

You can cancel your subscription at any time.
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Written by Chris Sajnog
Updated over a week ago

How do I change my password?

The password change has been moved to make it easier to find. It's no longer in My Settings.
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Written by Chris Sajnog
Updated over a week ago

Do I need to install any plugins or use any special programs?

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Written by Chris Sajnog
Updated over a week ago

Do you offer a trial membership?

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Written by Chris Sajnog
Updated over a week ago

How do I ask Chris my training questions?

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Written by Chris Sajnog
Updated over a week ago

Will the videos play on my iPhone, iPad or other mobile device?

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Written by Chris Sajnog
Updated over a week ago

Do I have to follow a schedule?

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Written by Chris Sajnog
Updated over a week ago

What Internet browser do I need to use to watch the videos and access the members’ areas?

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Written by Chris Sajnog
Updated over a week ago

How much new training content am I guaranteed each month?

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Written by Chris Sajnog
Updated over a week ago

I want to make sure I’m getting my money’s worth. How many videos come with the membership and what is the average length of each video?

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Written by Chris Sajnog
Updated over a week ago

How can I learn to shoot online?

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Written by Chris Sajnog
Updated over a week ago

How can you offer your training at such a low cost?

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Written by Chris Sajnog
Updated over a week ago

Can I hire you for private lessons?

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Written by Chris Sajnog
Updated over a week ago

How do I get my refund?

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Written by Chris Sajnog
Updated over a week ago
ORDER INFORMATION

What is my order status?

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Written by Chris Sajnog
Updated over a week ago

Is my payment information safe?

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Written by Chris Sajnog
Updated over a week ago

Why is my credit card being rejected?

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Written by Chris Sajnog
Updated over a week ago

When will my credit card be charged?

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Written by Chris Sajnog
Updated over a week ago

I bought the book How to Shoot Like a Navy SEAL. How do I get an access to the free videos?

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Written by Chris Sajnog
Updated over a week ago

How will the charge show up on my credit card?

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Written by Chris Sajnog
Updated over a week ago

I want my money back! How can I speed up my refund?

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Written by Chris Sajnog
Updated over a week ago

Can I order without a credit card?

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Written by Chris Sajnog
Updated over a week ago

I bought the book Navy SEAL Shooting. How do I get an access to the free videos?

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Written by Chris Sajnog
Updated over a week ago

How do I get a copy of my receipt?

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Written by Chris Sajnog
Updated over a week ago

Do I have to pay sales tax?

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Written by Chris Sajnog
Updated over a week ago

If I sign up for the annual membership, will it automatically cancel my monthly billing?

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Written by Chris Sajnog
Updated over a week ago

Should I use spaces or dashes when I enter my credit card number?

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Written by Chris Sajnog
Updated over a week ago

What payment methods can I use?

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Written by Chris Sajnog
Updated over a week ago

Does my billing address have to match the address on file with my credit card?

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Written by Chris Sajnog
Updated over a week ago